United Airlines sues critical website Untied.com

The United Airlines tries to bring the critical site Untied.com with two lawsuits to silence. The charges are denominated in Trademark Infringement Notice. United Airlines is one of the largest airlines in the world and known for its unusual interpretation of customer service. Untied.com on customers and employees report for more than 15 years of unpleasant experiences.

Nevertheless Cooperstock must now stand trial. Before a Canadian federal court , the airline accused him of violation of trademark rights and demands an injunction injunction, levy profits, damages and punitive damages. A court of the French-speaking province of Quebec it should also prohibit the publication of details. Cooperstock is hoping for donations for legal and court costs.



The transport company considers the large number of complaints registered on Untied.com is caused by the design of similar sites. In court documents, the company refers to have been in a magazine named "most admired airline" to be. The readers of another magazine had awarded the frequent flyer program eight years running.


Official data of the U.S. Department of Transportation United certify a miserable performance in comparison to other major airlines in the country, and the negative trend. 36 percent of all United flights were in July 2012 (latest available data) delayed more than fifteen minutes. Also with chronically late line connections and midwestern United cuts poorly. Nor do the statistics about the baggage handling is a badge of honor.

Especially bad is overbooking: In the first half of the year was more than 7,500 United Pass acting for that reason be denied boarding. A lone record. Further 44,000 customers had to be taken to provide funding to voluntarily take a later flight. Also in official complaints to the Department of Transportation, the airline plays in its own league. United Airlines in July was responsible for more cases than the 14 other major U.S. carriers together.

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